FAQ's

Basic FAQs

ShadiPedia is an online wedding directory that helps couples and families discover wedding venues, photographers, caterers, decorators, makeup artists, mehndi artists, bridal and groom wear, wedding planners, entertainers, and other wedding professionals in one convenient place.

To create an account, visit the ShadiPedia website and select the Sign Up or Register option. Enter the required information and follow the instructions to complete your registration.

Log in to your ShadiPedia account and go to your profile or dashboard. You can update your business information, category, description, services, address, contact details, images, and other available listing information.

Yes. Couples and families can browse wedding categories and discover listed wedding vendors without necessarily creating an account. An account may be required for certain features or activities available on the platform.

Subscription & Payment FAQs

ShadiPedia may offer multiple secure online payment options for subscription purchases. Available payment methods will be shown during the payment or checkout process.

ShadiPedia aims to provide a secure payment experience. Payment information is processed through the available secure payment system and appropriate security measures.

For subscription refund requests, please contact ShadiPedia customer support with your registered account details, payment information, and reason for the request. Refund eligibility will be handled according to the applicable refund policy.

Refund processing time can vary depending on the payment method and the applicable refund policy. Once approved, the refund will be processed through the relevant payment channel.

If plan changes or upgrades are available, you can select a suitable ShadiPedia subscription package according to your wedding business requirements. Contact support if you need assistance with changing your plan.

Support & Help

You can contact the ShadiPedia support team through the contact details or support options provided on the website. Our team can assist with account, listing, subscription, and general platform queries.

Wedding professionals can register on ShadiPedia and choose an appropriate listing or subscription package. Add your business information, wedding services, category, contact details, and other requested information to create your listing.

If you experience a technical problem while using ShadiPedia, contact the support team and provide details about the issue, including the affected page or feature. The team can then investigate and assist with resolving the problem.

Couples can browse ShadiPedia by wedding category and location to discover services such as wedding planners, venues, photographers, caterers, decorators, bridal makeup artists, mehndi artists, wedding entertainers, bridal wear providers, and other wedding professionals.

We welcome feedback and suggestions that can help improve the ShadiPedia experience. You can contact our support team through the available contact options and share your comments or suggestions.

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